FAQ

FAQ on Retention scheme

No. If SCMX is not able to successfully match the worker with a new employer, SCMX will arrange the repatriation for the worker. There will be no reimbursement of the unused flight ticket.
SCMX will mediate an agreement for your worker to continue working with you as a first priority on mutually agreed terms. If no mutual agreement can be reached, SCMX will then job match the worker with other prospective employers.

Workers who frequently attempt to change employers and initiate employment termination early, without due consideration given to their existing employers, will not be supported under this scheme. As a guide, workers who have changed employers more than once within the last 12 months will not be eligible under the scheme.

You can provide feedback about your workers for other prospective employer’s consideration, if you agree for MOM to share your contact details with them.
No. If your worker is enrolled in the Retention Scheme, your responsibilities, and obligations as the employer of the worker will be discharged, including your security bond liabilities for the worker. SCMX will administer the upkeep and maintenance of the worker, including the eventual repatriation of the worker if he is not job matched with another employer.

MOM will investigate and take appropriate actions against employers who repatriate their workers forcefully.
You will receive an email from MOM within 3 working days from the date of work permit cancellation, explaining the follow-up actions required. SCMX will contact you for validation and verifications. Your security bond liability for the worker will then be discharged thereafter.
When cancelling his/her work permit, please select reason “Employer no longer needs worker” and do not proceed to make repatriation arrangements unless you are otherwise informed by MOM and SCMX. You will be able to cancel the work permit without indicating the repatriation flight information. SCMX will contact the worker within 3 working days and enroll him/her in the Retention Scheme if he/she wishes to continue employment in Singapore.
When cancelling his/her work permit, please select reason “Worker wants to go home” and you will be required to indicate the scheduled flight date to cancel the work permit. Upon the cancellation of the Work Permit, your worker will receive an SMS from MOM to inform him/her of the cancellation and confirm his/her intention to return home.
Please register your interest with SCMX at scmx@scal.com.sg. You will be matched with workers via the SCAL Manpower Exchange. Please note that you can only submit a request to hire for one worker with a cancelled work permit via the Retention Scheme at any one time. Only upon that application has been fulfilled by SCAL then you may submit another application to hire. This is to ensure all employers who are interested to hire the workers through this scheme will have a chance to interview and hire the workers fairly.
An administrative cost will be charged by SCAL for the execution of the Retention Scheme. This will include facilitating the employment matching, costs incurred from housing, and supporting the migrant worker’s stay during the transition period. Administrative cost is charged on a per worker basis. Please refer to https://scmx.com.sg for more information.
The intention of the scheme is to retain experienced work permit holders whose work permits were cancelled by employers who no longer need their services. In all cases, SCMX will first verify the circumstances of termination with existing employers and mediate an agreement for the worker to continue working with the original employer where feasible, before matching the worker with prospective employers.

Workers who frequently attempt to change employers and initiate termination employment early, without due consideration given to their existing employers, will not be supported under this scheme. As a guide, workers who have changed employers within the last 12 months will not be eligible under the scheme.

Current employers can also leave feedback about workers behaviors, so that prospective employers can make an informed decision whether to hire the worker.
SCAL is the association representing the construction industry. SCAL wishes to give the assurance that the entire process is transparent and is system generated with trade job-match and conducted fairly to all companies who registered with SCMX. The allocation will be allocated on a first-come-first-serviced basis, limiting to one worker request per company (based on UEN). Only after the one request is fulfilled, then the company can submit another new request to join the queue.

Each worker will be granted a maximum of 3 interviews with 3 companies, the first with its original employer, followed by 2nd and 3rd interviews respectively with prospective employers. The worker will be made known that the arrangement of the interview/offer made will be sequential where upon the 3rd rejection, if worker is not accepting the offer/or made an offer, he will be repatriated accordingly.