FAQ

For the worker’s current employer

If you no longer wish to keep your worker, please complete these steps:
  1. Settle all outstanding employment issues with the worker, including salary payment.
  2. Buy an air ticket, including check-in luggage, to send the worker home. If he/she needs to travel from the airport to his/her hometown, please also provide for the necessary arrangements.
  3. Cancel the Work Permit using WP Online.
SCAL will call your worker within 1 week only if he/she is found suitable. If SCAL does not contact your worker and you no longer wish to keep him/her, please complete these steps:
  1. Settle all outstanding employment issues with the worker, including salary payment.
  2. Buy an air ticket, including check-in luggage, to send the worker home. If he/she needs to travel from the airport to his/her hometown, please also provide for the necessary arrangements.
  3. Cancel the Work Permit using WP Online.
Yes, you need to extend your workers’ Special Pass for them to have a valid stay in Singapore. To do so, log in to WP Online > click Special Pass/Short Work Permit Extension or email us your request (MOM_WPD_CP@mom.gov.sg).
Yes, you remain responsible for your worker’s upkeep and maintenance until he/she leaves Singapore or is transferred to another employer. This includes ensuring he/she has a valid stay in Singapore and providing him/her with acceptable accommodation, adequate food and medical treatment.
You should allow your workers to stay in Singapore for 3 weeks to give them time to be matched with new employers. During this period, SCAL will inform you of any successful job matches.
Yes, you can re-hire your worker. Please submit a new Work Permit application using WP Online for our consideration.
Once the new employer gets the Work Permit issued, the current Work Permit will be cancelled automatically.
Yes, you can cancel the Work Permit. Please email SCAL at scmx@scal.com.sg that your worker no longer wishes to proceed with the job match and complete these steps:
  1. Settle all outstanding employment issues with the worker, including salary payment.
  2. Buy an air ticket, including check-in luggage, to send the worker home. If he/she needs to travel from the airport to his/her hometown, please also provide for the necessary arrangements.
  3. Cancel the Work Permit using WP Online.


For the worker’s new employer

After SCAL has contacted you on the worker, you can submit the new Work Permit application any time.
For non-Malaysian workers, you need to buy a security bond. The in-principle approval letter will indicate whether your worker needs to do a medical examination.
If the job match is successful, you should have a mutual agreement with the previous employer on the worker’s housing.
Workers will have up to 3 more months to complete their medical examinations. You can proceed to get passes issued without the workers’ medical results. We will inform you when to send your workers for the medical examinations after the Circuit Breaker period ends.
The processing time for Work Permit applications is within 1 week. Some cases may take more time.
Employers can decide whether they should use their man-year entitlement (MYE). If the worker has at least 3 years of construction experience in Singapore, you can employ him on MYE-waiver.
You must get the Work Permit issued before the worker can start work. This must be done while the in-principle approval (IPA) letter is valid.


If you need more time for the issuance, you can extend the IPA validity using WP Online > click Extend Worker's IPA > Extend IPA Validity > enter the Work Permit number to submit your request. To print the new IPA letter, click Extend Worker's IPA > Print Extended IPA.